I Love Sewers Rooter And Plumbing

I waited a while before posting this review. I love sewers rooter and rooter is how a business should be run from call to repair. Every person I spoke and worked with were outstanding, friendly, outstandingly thoughtful/polite and knew their plumbing. Special recognition to Caros and Jose for getting my repairs done in quick fashion and doing so in such a kind, thoughtful and friendly manner. They helped move my furniture, took care to clean out my area and Carlos even helped organize my cleaning supplies better than I could when putting things back! Just really great people all around, high standards that can be hard to find these days and a team that I would welcome over any time. Top notch team - you won't go wrong working with them.

Sunday afternoon my wife and I were surprised by what seemed to be water dripping from under the outdoor water faucet. Being that we are first time home owners this didn’t seem normal but we also had no idea the extent of this dripping. My wife was able to notice that stucco around the faucet was wet. I immediately went on Yelp without hopes of someone responding on Sunday afternoon to get an estimate. I filled out the Yelp questionnaire and he responded within 5 minutes. After talking to him and realizing he could have someone out immediately. We decided to go for it. The team was out within 30 mins of the initial call and they came ready with equipment and time to work on our issue. Our problem was actually a little more serious and urgent than we could tell so we are incredibly thankful that the team responded so fast and came out … even on a SUNDAY. This company does not only have great customer service but also their prices are fair. Thankful for them that they came out and he...

I was incredibly pleased with the customer service from Carlos, Eric, and Jose. They had good communication from start to finish. Carlos kicked off the service with a “can-do” attitude and he was straight forward about the job at hand. He was also extremely  professional. He was great to work with after hours in our emergency situation. While I had questions he had fair and respectful responses. Once Eric arrived, he quickly isolated the issue to our main shutoff supply. It’s now 10pm and he is working away outside to cut the main water supply so he can repair the shutoff in the house and return water to our house. He respected our home and family by arriving in a protective mask and shoe booties. The safety of my family and himself was clearly a top priority, thank you Eric and Carlos! Finally, Carlos finished the job the following day (saving us money) for the less critical pumping items we needed done. This team is very professional and customer focused. Working with them you ...