I Love Sewers Rooter And Plumbing

I was incredibly pleased with the customer service from Carlos, Eric, and Jose. They had good communication from start to finish. Carlos kicked off the service with a “can-do” attitude and he was straight forward about the job at hand. He was also extremely  professional. He was great to work with after hours in our emergency situation. While I had questions he had fair and respectful responses. Once Eric arrived, he quickly isolated the issue to our main shutoff supply. It’s now 10pm and he is working away outside to cut the main water supply so he can repair the shutoff in the house and return water to our house. He respected our home and family by arriving in a protective mask and shoe booties. The safety of my family and himself was clearly a top priority, thank you Eric and Carlos! Finally, Carlos finished the job the following day (saving us money) for the less critical pumping items we needed done. This team is very professional and customer focused. Working with them you ...

“I Love Sewers” are knowledgable experienced professionals. They really know their stuff and are well equipped to handle any situation, even the unforeseen situations that always pop up. They are well equipped with top of the line equipment and an impressive fleet of vehicles. Carlos came to my house and was very polite, considerate, and professional. He immediately identified the problems with my drain pipe system, which proved to be correct when he and his crew started making repairs. He explained everything and gave me all the options available to me. His crew is hard working and don’t stop until they finish and/or until we are back in service until they come back out the next day. I’ve had other Rooter companies do work here for less money, but they all provided short-term relief. This time the work Carlos and his crew did for me is LONG TERM. I saw real-time before and after pictures of my drainage system. My house is on a slab which is a challenge because the pipes a...

These guys are experienced; organized; on time; the communication is terrific; and they are efficient. The work they do is outstanding. Carlos is the best. He is our technician; very professional and personable. I won't use anyone else for this home. --- UPDATE March 2021 We have used them three times in the past few years; the latest yesterday. Let me say that their communication was excellent; that the service technician was very capable (Carlos); and that the service they performed was outstanding. Their bill was reasonable for the work done; their advice was outstanding; and we will use them again. What did we have done? We had a sewer main repair and removed and we had work done ; and all the plumbing under the home was checked, tied off, and repaired. 100% satisfied with these folks and especially with Eric who we will request perform needed services in the future. While we appreciate I love sewers rooter and plumbing and the work they do, when it comes to plumbing ...